Privacy policy

What information do we collect?

The information you provide when you enter details on certain pages of the website or contact us by phone or email. This may include your first and last name, mailing address, landline and/or mobile phone number, or your email address.

Information we collect using cookies and other tracking technologies, such as information about the device you use, your IP address, and your usage and location data.

What do we do with your information?

We use the information you provide to us to provide service and support and to respond to your requests and inquiries. We use the information we collect to administer our website and improve your browsing experience.

In accordance with the law, we will retain your personal information only for as long as necessary to fulfill the purpose for which it was provided.

For requests submitted via our contact form, your data will be deleted after your request has been processed. We periodically review this data to ensure that it is still necessary for us to retain it. Your personal information is not shared with third parties or transferred abroad. 

Data Security

We implement technical and organizational measures to protect your data as comprehensively as possible.

To protect your data from unauthorized access, we use data encryption. The data collected on this site is transmitted between your computer and our server—and vice versa—over the Internet using a 256-bit TLS encryption protocol (Transport Layer Security). However, we will not use encryption if you provide us only with generally accessible information. To secure the transmission of sensitive data, such as banking and credit card information, and to protect data from misuse, we use a data-in-transit encryption protocol (SSL, Secure Socket Layer).

Your Rights

As a valued user of our site, you have the right to request details about the personal information we hold about you and the reason for its processing (you can check in Section 2 the legal basis on which we rely to process your information). You have the right to object to this processing if you wish, but please note that if you do so, it may affect our ability to perform the tasks mentioned above in your best interest. Additionally, you have the right to request the correction of inaccurate data and the deletion of data that is inappropriate or no longer necessary. If you wish to exercise any of your statutory rights, please send your request to reception@lecleebourg.com. Your request will be reviewed by our Data Protection Officer. A response to your request will be provided in writing within a reasonable timeframe (typically one month, though we may notify you if we need more time to process your request). We expect our procedures to handle your requests fairly and promptly.

Contact Us

Our company name is LE CLEEBOURG, registered under SIRET number 752 262 642 00024, with its registered office located at Route du vin, 67160 ROTT

Our phone number is 03 88 54 94 80 

Our legal representative is Philippe WALTER

The website is hosted by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg

You can contact our Data Protection Officer at reception@lecleebourg.com

If you no longer wish to receive information from us, simply follow the “Unsubscribe” link in the email we sent you or reply “stop” if we contacted you via text message. Please note that even if you unsubscribe, we may continue to send you information regarding any accounts you still have with us (for example, a request you may have made via email). If you wish to exercise any of your statutory rights or if you have comments, questions, or complaints regarding the collection or use of your personal information, please direct your request to reception@lecleebourg.com.